Get text on loading XP: "failure: Create Service. err: 1072" and "Fail
to load RTL8169 diagnostic driver"
THE PROBLEM
Logging on to XP I saw these error boxes:
First this
...click on OK, then this
and the problem goes away on OK
I am NOT using an RTL8169 PCI NIC card at present ( as above) but the
same technology may be on board my MS-6728 motherboard as it has an onboard
gigabit NIC
The same sequence of errors can be triggered by launching "C:\Program
Files\MSI\LAN Utility\DiagAP8169.exe"
MSI LAN Utility / DiagnosticUtility (RTL8169/8110 LAN Utility)
My Ethernet is unused so I am unsure if the on-board RTL8169/8110 LAN
adaptor works ok or not :)
THE SOLUTION
#1 Uninstall it? (RTL8169/8110 LAN Utility)
If not? (if you need the utility for some reason???, I can still see
my adaptor after uninstalling it)
Unistalling solved the problem, the end of the reinstall triggered the
same error messages
#2 go to: http://www.realtek.com.tw/Default.aspx
then: http://www.realtek.com.tw/downloads/
Search for 8169
see: http://www.realtek.com.tw/downloads/searchView.aspx?keyword=8169
RTL8110S-32/RTL8110SB(L)/RTL8169SB(L)/RTL8169SC(L) RTL8169
aim for the RTL810X/RTL8130/ RTL8139(A/B/C/D) PCI Series Drivers
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=6&PFid=6&Level=5&Conn=4&DownTypeID=3&GetDown=false
>>>>> this was the file: PCI_Install_XP_2K_5719_11202009.zip
Run setup, reboot and the errors could be gone??????
Think it is all down to updated Realtek drivers and XP? Anyway I hope
one of these options sorts it??? [contact
me if this helped you ]
JB
Page updated: Tuesday, December 8, 2009 8:00 PM
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